Previous Article Next Article Britannia staff rewarded for language skillsOn 3 Jul 2001 in Personnel Today Britannia Building Society counter staff receive extra pay if they can speakanother language which enables them to communicate with customers fromdifferent ethnic backgrounds. The language pay rewards scheme was introduced as a result of meetings ofBritannia’s staff forum on race, set up to improve the diversity of theworkforce. Britannia, which recently came second in the race category of the Businessin the Community Awards, has also established focus groups to promote women andthose with disabilities. Pauline Gibson, HR account manager for Britannia, said the company hadstarted the focus groups to ensure Britannia’s work culture fully embraceddiversity. She said Britannia wanted to reflect the diversity of the local community inthe staff it employed. “It is important that we are meeting the needs ofall of our members. It is about the fact that we believe in something. It ismore than an initiative, we want to integrate diversity as part of every daylife.” Britannia has re-designed its company logo to highlight the firm’s equalopportunities approach after a suggestion by the focus group on race. Britannia, which is a member of the Employers’ Network on Disability, regularlyaccepts people with disabilities on placements from the employment service andemploy them where possible in full-time positions. Karen Moir, Britannia’s director of organisational development, said thefirm’s focus group on women in the workforce had identified a need to promotemore women into senior managerial positions. Related posts:No related photos. Comments are closed.